May 21, 2005 By Christopher Bucchere

What's the best way to find out XYZ about Plumtree?

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I get asked this question -- or some variant of it -- all the time. Unlike almost everything else known to mankind, the answer is not: search Google. Instead, the best thing you can do is register for an account on portal.plumtree.com. Perhaps it’s to protect the paradoxical proprietary yet “radically open” nature of the Plumtree product line (more on this later); perhaps it’s just part of the “eat your own dog food” culture of the company (Plumtree uses its own Collaboration Server on the site) – regardless, even though there are two Google groups about Plumtree, the best – and really the only – way to get your questions answered is to post them on the Developer Forum inside the Plumtree Portal. (There is also a Deployment Forum, but it’s not as well trafficked.) My account name there is “bucchere” – as you can see, I’m not terribly creative at naming companies or accounts. If you’re interested in reading some of my musings and rants on various Plumtree-related topics, log in there and do a search across the Developer Forums for “bucchere.”

One thing about me – and really about everyone who works for bdg – we certainly don’t always know the answer, but we know who knows the answer. So, I guess you could always ask one of us. But not until you’ve already checked the Developer Forums, okay? :-)

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